FAQ (Frequenty Asked Questions)

Got a question, explorer? See if someone else has beat you to it by viewing our frequently asked questions below. If you’ve taken the road less travelled and your query hasn’t been answered, you can always contact us!

What is ProTravelAdvisors.com?

ProTravelAdvisors.com is a network listing independent travel agents all in one place, all with particular specialties, who can advise and book trips on your behalf. We certify and vet each agent to make sure they are genuine experts and are offering a huge range of options for travellers, with incredible local knowledge. All you have to do is search for your dream destination or holiday type.

What is a professional travel advisor?

A professional travel advisor is an expert independent travel agent who can help you to build your bespoke travel experience. They have no affiliation to any company, so have complete free-rein to offer you any combination of suppliers for your transport, accommodation, activities and more. Using an professional travel advisor means you can enjoy a more authentic experience built from real local knowledge of the best places to stay, things to do and more.

What is the difference between an independent travel agent and a tour operator?

Our professional travel advisors are expert independent travel agents with no affiliation to any company, so they have complete freedom to build your travel plans around any combination of suppliers. This gives you a lot more options than if you go direct to a tour operator, as they are restricted to selling you only what is in their own programme.

Is using a travel agent more expensive than booking myself?

Actually, for those looking for more complex, unique or bespoke experiences using a Professional Travel Agent will often be significantly cheaper than trying to go it alone. It will also save you huge amounts of time, 23 hours on average… and your time is money, after all!

How do I search?

You can search by destination or holiday type on our website homepage by clicking here. You can also search on any page by clicking the magnifying glass icon in the menu, so you’re only ever moments away from finding the best advisor to connect you to the holiday of a lifetime!

How do I make a booking?

You can make your bookings directly through your chosen professional travel advisor, who will handle all the fiddly bits on your behalf. Simply search for an advisor by destination or holiday type, select the expert who you decide is most suitable for you, and chat directly with them to hear their suggestions for your dream trip!

I have a problem, where do I go?

If you have a problem with your booking or holiday plans, contact your independent travel agent directly and they will be more than happy to help. If you have an issue with the ProTravelAdvisors.com website, please contact us via the contact page or any of the details at the foot of each page.

What is the star rating on the reviews?

The star rating is the rating given by the individual agent who has written the review. It is not an official rating but it is what they believe to be a fair reflection based on their experience. It is most useful for comparison within an individual agent’s reviews.